The growing amount of research into patients’ expectations of medical consultations reflects the view of the patient as an active consumer rather than a passive recipient of care. Patients’ care often diverges from their expectations in important respects. Patients tend to receive more prescription and less information. The fulfillment of certain expectations has been related to satisfaction with the consultation that in turn would improve compliance. Patient satisfaction is also correlated with the patient’s reported intention to change physician. The higher the perceived fulfillment of the expectation is, the higher the satisfaction is. When fulfillment is lower than the expectation, the greater the gap and the lower the satisfaction. Today patient satisfaction is considered a key measure of quality of care and patients reporting higher satisfaction were more likely to have a higher quality of life.