Research-based knowledge remains relatively underutilized by social practitioners. Many studies have shown that, in order to be used, research results have to be compatible with users’ needs and beliefs. The purpose of this needs assessment study was to identify the priority needs of community-based organization practitioners in terms of new research-based knowledge. The first phase of the study focused on a large-scale survey designed to identify what kind of information should be more available to practitioners. In this phase, we used concept mapping technology to construct a graphic representation of the participants’ main concerns. In the second phase, we conducted focus groups to develop a knowledge transfer strategy that takes into account the identified needs.