Student first? A case study examining the student-athlete support services at an NCAA Division I Football Bowl Subdivision (FBS) Institution

Authors

  • Farah Ishaq Northern Illinois University
  • Peyton Stensland University of Cincinnati
  • Marcella Otto Northern Illinois University https://orcid.org/0000-0003-1873-5585

Abstract

The purpose of this study was to examine the current student-athlete support services at an NCAA Division I FBS level institution through the lens of high impact educational practices. The researchers considered the overall college athlete experience by identifying and describing what resources student-athlete support services provide, how college athletes are (or are not) utilizing these services and applying high impact educational practices to these services. Employing a qualitative approach, 14 semi-structured interviews with college athletes and administrators presented several themes addressing the implementation of high impact educational practices. The results presented are of importance to athletics administrators interested in understanding how to develop meaningful student-athlete support services, while supporting college athlete interests and constraints. Athletics administrators can learn to establish on-campus programming for their college athletes in addition to creating a comfortable climate and connection between college athlete support services and on-campus resources.

Author Biographies

  • Peyton Stensland, University of Cincinnati

    Peyton J. Stensland is an Assistant Professor within the Sport Administration program and holds a PhD and MSE in Sport Management from the University of Kansas. She is a former women’s basketball manager at Iowa State University and worked in the Athletics Ticket Office at the University of Kansas where she furthered her intercollegiate athletics experience. Dr. Stensland’s research primarily explores the intersection of social and cultural issues in sport. For her dissertation, she conducted an ethnography and examined the inner workings of an adult kickball league in rural America.

  • Marcella Otto, Northern Illinois University

    Assistant Professor of Sport Management

    Department of Kinesiology and Physical Education

    Northern Illinois University

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Published

2023-11-06

Issue

Section

Articles

How to Cite

Ishaq, F., Stensland, P., & Otto, M. (2023). Student first? A case study examining the student-athlete support services at an NCAA Division I Football Bowl Subdivision (FBS) Institution. Journal of Amateur Sport, 9(1). https://journals.ku.edu/jams/article/view/18157