Don’t Forget the “R” In R&D! Lessons From A Research Partnership for Inclusive Edtech Design

Abstract

In this talk we outline the role of comprehensive researchin the development of inclusive educational technologies.Increased availability of technology at home and in schoolhas led to the proliferation of software and hardware designed to improve learning outcomes, but evidence ofreal impact is inconsistent. Part of the reason that educational technologies fail to effect substantial improvements in cognition and learning is a disconnectbetween intended product outcomes and real user experience. This is even more true for individuals whoseneeds differ from the average user. By documenting andanalyzing the mechanisms through which users learn fromeducational technology, formative research efforts can inform more inclusive product development. Partnershipsbetween researchers and developers form a foundation forthoughtful, evidence-based design that can channel educational technology efforts toward real learningimprovements for all. We use an example from WestEd’sresearch partnership with Twin Cities Public Television,focused on understanding edtech needs for young learnerswith special needs, to illustrate each element of the research-development cycle.