The Evolving Demands and Resources of Live Entertainment: The Development of a Job Demands Resources Sport (JDRS) Model
DOI:
https://doi.org/10.17161/jis.v18i3.22549Keywords:
Burnout, collegiate sport employees, workplace engagement, intercollegiate athleticsAbstract
Utilizing the job demands resource (JDR) model, as a basis to learn and better understand the workplace experience of employees in live entertainment, we developed a model specific to sport. Through a three-stage process, the scale was measured and validated with collegiate sport employees. The first stage included subject matter experts (n = 69) openly listing job demands and resources in their workplace, then the second stage included two samples of employed graduate students (sample one: n = 101; sample two: n = 112), and finally phase three included two samples of collegiate sport employees (sample one: n = 249; sample two: n = 239). Based on the results, a job demands resources sport (JDRS) model was developed with nine of the 10 job demands relating to burnout, and all seven job resources relating to both work engagement and burnout. Theoretically and practically, the JDRS model will help sport employees and organizations identify opportunities to reduce burnout and increase engagement so they may better serve stakeholders.Metrics
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